With so many options in the market, buying new software to fulfill a specific need in your company can be dream—or a nightmare. So, where to start? What do I need to know? What should my team be taking into account?
Buying software is a sensitive decision that can make or break your company’s goals. Here are some of the things you should keep an eye out for:
- Price: How much are you willing to spend? And what will be the ROI of this software you buy here in 6 months to 1 year? Will automation help you save money and time? Make sure you have all your math in hand before buying. That way you’ll get the best bang for your buck.
- Performance: Is this software you’re looking at a standard in the industry? What do reviews say about its performance. Yours is probably not the first company to commit to this particular software. Call other previous and current clients and ask for a reference: 99% of the times, they’ll be happy to share one with you. Finding out others’ experience with this software can really help you make an informed decision.
- Warranty and customer service: Let’s say you’re about to finish that important project and the system shuts down. You need to figure this out, and it has to be fast. You call the company and, surprise! They don’t offer the type of support you need at the time you need it the most. Sounds familiar? We’ve all been there. When doing your research make sure you understand where the developer stands with these issues. How fast is their turnaround when you have a glitch in the system? Will they charge you extra to fix it? Excellent customer service is a priority when buying new software.
If you’re considering buying new contracting software, we want to talk to you! With the potential for 100% automation, ContractRoom is enabling organizations of any size to realize significant improvements in contracting speed, accuracy and savings. Call us today to request a demo! We’ll be happy to answer any questions you might have.