When you picture a contract in your mind’s eye, you probably imagine a two things: paper and words. Specifically, a lot of paper, and a lot of words. However, with the digitization of the contract, hard copies of these documents are much more rare, and in the future, dense blocks of words may be sharing more space with images, charts, illustrations, infographics, and visualizations.
Ensuring the success of a consulting job begins at a very specific point: negotiating the consulting agreement with the contracting party before any official work begins.
Contrary to what might first appear to be the case, long, dense contracts filled with legalese are not necessarily more thorough and do not necessarily do a better job at offering legal protection than shorter, plainer contracts. In fact, long and unwieldy contracts are often harder to navigate, harder to understand, harder to control, and possibly, harder to defend in the courtroom.
Contract standardization has a history that is almost as long as contracts themselves. Due to the complexity of contracts as well as to the legal aspects of contracts, businesses and individuals have long used standardization practices in conjunction with all phases of the contract practice, from what contracts say to how they are presented and approved.
Contracts have a well-known reputation for being dense, technical, and even completely incomprehensible–and historically, people expect contracts to be baffling fine print that can only be interpreted by attorneys.
Request for Proposals (RFPs) are, more than anything else, opportunities: opportunities to partner with a new business, opportunities to show you capabilities, and, ultimately, opportunities to grow your business. In fact, without the ability to submit accurate and engaging RFPs, you lose the ability to be a successful business.
We’ve written a few articles about tips for conducting clinical trials and in doing so working with CROs (clinical research organizations or contract research organizations). Here we consider 5 simple tips for selecting the best CRO for a trial and also tips for how to work with such organizations.
In a previous article we considered some of the advantages of working with clinical trial research organizations or contract research organizations (CROs). There are also some possible disadvantages that should be weighed with the advantages when making a decision about whether to use one. Here are 4 such points to consider.
I recently wrote an article that considered the skills that are needed for being an effective General Counsel. Now let’s consider some of the ways the role and practice of General Counsel has changed over the last few decades of recent history.
The different personalities in contract management
5 basic tips for saving time in the contract management process
Here are 4 advantages of using a CRO in your clinical trials:
Essential Skills for a General Counsel
3 areas to focus on for promoting a productive workforce (part 3)
3 areas to focus on for ensuring the efficiency and productivity of your workplace (part 2)
On the move to Silicon Valley
Kingsley Martin wrote a thought provoking piece on the future of contracting platforms. While it is hard to predict when the dawn of self-organizing, self-reporting contracts will be the norm under Kingsley’s optimized contracts maturity model, the reality is that everything that a company needs to transform its current contracting process and significantly move up the maturity chain is available today.
Transferring from law to a software startup - what I’ve learned about LegalTech
Planning for Risk and Uncertainty in the Supply Chain: 5 Strategies
Here are two ways that new technologies can assist with simplifying processes involving International Swaps and Derivatives Association (ISDA) agreements.
With the advent of the internet and other technologies, the improvement of transportation infrastructures, and significant developments in trade, the world has gotten much, much smaller in recent decades. In fact, globalization has affected most facets of our lives, including politics, economics, education, health, employment, and culture. It is no surprise that globalization has also greatly affected supply chain management (SCM).
The third season of HBO's Silicon Valley is now complete and Pied Piper has just released its product to market. Several hurdles have been overcome in the journey to this level of fruition including one of the key executives of the company being trapped in a self-driving car and large amounts of code being accidentally deleted. Legal complications have also played a large role in the plot lines, including many issues related to contractual agreements. These include:
The referendum held on 23 June 2016 to decide whether or not the United Kingdom should stay in the European Union caused quite a ruckus when the results came back. The result, 52% for leave against 48% for remain, has caused a changeover in power as David Cameron announced his resignation with Theresa May rising up to take his place. Brexit is also set to impact British and non-British businesses in several ways due to its effects. Although the majority believe Brexit will have a negative impact on business (for a detailed analysis you can refer to Global Counsel’s report, Brexit: the impact on the UK and the EU here), there are some companies which may benefit from the decision in relation to their corporate contracts. Let’s have a look at four different companies may be experience positive results due to Brexit in relation to commercial contracts.
Lauren Harriman, J.D., CIPP/US, is a technology law blogger for TechTalkTranslated.com, the blog she launched during her final year at the University of San Francisco School of Law. She initially launched the blog so that she could explain tech and news about tech privacy to readers who were not tech-savvy and make them laugh at the same time. Today, she writes about emerging technologies and associated legal issues. A product of both coasts of the United States, she began her career as a programmer for a small startup in Silicon Valley. She spends her free time skiing and developing ways to automate her work.
Steven Spielberg has a large list of films under his sleeve: Schindler’s List, Saving Private Ryan, Raiders of the Lost Ark, etc. One of his latest releases, “Bridge of Spies”, tells the true and compelling story of a New York lawyer involved in a high-stake negotiation during the Cold War.
In a previous blog we considered how to deal with a situation where a supplier provides a product that doesn’t meet required standards. Now we look at some ways you can monitor the performance of your suppliers and by doing so make it less likely that you could end up in a such a situation. Here are 6 steps you can incorporate into your plan for managing suppliers.
In the past, supply chain management has valued efficiency, accuracy, and economy over all else. However, in recent years, sustainability has gained an increasing amount of importance to a growing number of supply chain players and stakeholders, evolving some of the fundamental processes and philosophies that have been in place in the industry for decades.
In this post, we will take a closer look at why sustainability in the supply chain is a goal worth striving for as well as the five steps that managers and companies can take toward achieving sustainability.
Why Achieve Sustainability in the Supply Chain?
Working sustainability into the supply chain without disturbing already-complex processes may seem like a mammoth task, but the rewards of doing so are significant–not to mention that sustainable practices will likely be required more and more in the future whether or not changes are made now. Why is sustainability in the supply chain worth the effort?
* To align practices with the goals and wishes of stakeholders. Sustainability is a growing concern of investors, shareholders, manufactures, retailers, and customers alike. Engaging in sustainable practices improves relationships and welcomes business opportunities.
* To follow current regulations and to keep ahead of the regulatory curve. Supply chain management involves following rules, regulations, laws, and guidelines provided from a number of diverse governing bodies. As the world turns its focus toward preventing global warming, limiting emissions, promoting social justice, and conserving resources, supply chain regulations reflect that.
* To make improvements to processes, products, and overall business. In many cases, there are real advantages that are being uncovered by making sustainability a priority. Specifically, many businesses have improved their processes, discovered innovations, saved resources, and ultimately saved money through focusing on sustainability.
* To protect and sustain the environment. Although there are many reasons to consider sustainability, the central and root reason should never be forgotten: to preserve the environment and its resources to the best of our abilities, for the good of the earth and its inhabitants.
Creating A More Sustainable Supply Chain
In many ways, deciding to make sustainability an important aspect of the supply chain is the easy part. In fact, while many companies have recognized the importance of sustainability in recent years, recent reports show that while sustainability is of growing importance to corporations, implementing change can be a slow, convoluted, and difficult process. Below, we have outlined five big steps toward establishing sustainability in the supply chain.
1. Understand the environmental impact of your supply chain. The first step in any solution should be to fully understand your problem. Take an inventory of your suppliers, identifying their major issues with sustainability as well as any opportunities for improvements. During this step, many corporations have found that reducing the number of suppliers makes it easier to track and understand the issues related to the sustainability of their supply chain.
2.Have clear objectives and goals. Having a vision and establishing the importance of sustainability is one thing. Outlining clear expectations, plans, and goals is another. Not only will hard-and-fast goals give individuals along the supply chain specific tasks and action items to focus on, it will also make it much easier to analyze and evaluate progress over time. Goal-setting should be a collaborative process that ensures that sustainability goals do not conflict with other business goals. Each goal should then be translated into actions that are assigned to various managers and suppliers.
3. Make sustainability part of the culture, at all levels. Sustainability shouldn’t just be a list of goals, it should be integrated into the corporate culture and seen as a company value. One of the best ways to engender this value is to create a supplier code of conduct that clearly outlines expectations, current guidelines, and all measures that should be taken to limit environmental and social harm. This code of conduct should be created with the assistance of key managers across teams and keep in mind the challenges, circumstances, and sizes of your suppliers.
4. Monitor improvements and encourage transparency. Tracking and analyzing performance data is vital to creating a successful sustainability program. To do this, you must first encourage an unprecedented amount of transparency which may be a challenge or at least an adjustment for many suppliers. Getting valid data both from supply chain managers as well as from suppliers can be the biggest challenge on the road to sustainability.
5. Collaborate and partner. Sustainability of the supply chain is impossible without increased communication, collaboration, and transparency. No only is sustained cooperation needed between corporations and suppliers, but also on an industry-wide level. Companies can and must work together to share best practices, innovations, and strategies that can help all achieve a more environmentally-friendly, socially just, and healthier supply chain.
What are your thoughts? Do you work in supply chain management? How do you think the supply chain could be made more sustainable?
ContractRoom is a contract management software system and online negotiation platform that can assist those working in supply chain management. For more information about ContractRoom go to www.contractroom.com or to book a free demo follow this link :
It's easy to know what the best thing to do is when you receive something something sub-standard which you've ordered online as a consumer i.e. send it back and demand a full refund. It's not so simple when this occurs in the business context. This is because there are many factors to consider which simply are not part of the equation when you are a consumer. These include the fact that how you approach the issue will impact on your continuing business relationship or the cost your business may incur if you end up having to change suppliers. So what is the best way to proceed if you supplier doesn’t deliver on time or delivers something sub-standard? Let’s take a look at a step-by-step approach.
Analyzing the commercial contracts of the 2016 Olympics: Who are the winners?
3 industries that blockchain technology and smart contracts are likely to disrupt
15 Ways Big Data Analytics can help improve the Supply Chain and 3 potential barriers
Unless you’re living under a rock you will have heard of Pokemon Go, the new game in the form of an app created Niantic Inc., an American software development, which is also responsible for its distribution. The game, Pokemon Go, is owned by the Pokemon Company, which is in part owned by Nintendo. Apple and Google are also receiving a lot of the revenue Pokemon Go is creating. The playing of this game has become a craze! So much so that American presidential nominee, Hillary Clinton, has even used “Pokemon Go” as a verb, describing how she would like people to respond in the polls. "I don't know who created 'Pokemon Go,' but I'm trying to figure out how we get them to have 'Pokemon Go To the Polls,' she said.
Lauren Harriman, J.D., CIPP/US, is a technology law blogger for TechTalkTranslated.com, the blog she launched during her final year at the University of San Francisco School of Law. She initially launched the blog so that she could explain tech and news about tech privacy to readers who were not tech-savvy and make them laugh at the same time. Today, she writes about emerging technologies and associated legal issues.
Failure to properly investigate and evaluate the integrity of businesses with which your company has entered into partnership agreements can lead to several negative consequences.
Match made in heaven? Contract Management Practice in relation to Contract Lifecycle Management Software (CLM Software)
Dr. Sascha Theissen is an expert in providing lean and agile business improving solutions. He started his career as an attorney, working for six years in two highly respected law firms and serving clients such as Porsche, Intel, Playboy, big OEMs, machine manufacturers, publishing companies and internet startups.
The oil and gas industry is going through a period of massive change. Many factors have transformed it in recent times and continue to transform it. These include:
Collecting and analysing data has recently become commonplace in several spaces. Three of those areas are politics, media and business. This article considers how large scale data analysis is changing the way things are done in these three fields.
Last week we wrote about 3 of the ways the supply chain has changed in the last 20 years. This week we continue this article series with a further 3 ways and consider what supply chain management will look like in the future.
The basic tenants of supply chain management have remained static throughout time and will not change in the foreseeable future: it will always involve the flow of goods, services, and information from the supplier all the way to the consumer. It will always rely on analysis to increase efficiency and quality. It will always thrive on innovation, logic, and logistics.
What is digital transaction management (DTM), where’s it going and where does online contract management fit in this space?
Future concepts and terms in CLM systems software
I recently considered the features Contract Lifecycle Management (CLM) systems are likely to have in the next 5 - 10 years. In this article I consider terms that are likely to be used in 5 - 10 years time in the context of CLM systems and contract management. Below I outline a few after reviewing Gartner’s CLM Maturity Model (as well as adding one or two of my own predictions).
New wave of Contract Lifecycle Management (CLM) software making the experience faster, easier and smarter!
There’s no denying it, the entire business landscape is being changed by various factors, and corporate law is not immune from this transformation. In the past decade or so, the rise of high internet speeds, collaborative business technologies and ubiquitous system access via the cloud have all combined to elevate the way deals get done in business - including the role and placement of corporate law in this process. Here are three principal ways the corporate legal industry is changing to become more engaged in the process of business negotiations and contracting:
Features that CLM systems are likely to have in the near future
What is the best way to manage the contract management process in the mining industry?
How to manage your contracts logistically for logistics providers
The Panama Papers and the security benefits of the Cloud?
Download ContractRoom's new free eBook - Essential Principles of Software Selection here:
Modern legal language and the future of legal drafting
A push towards Plain English language and a push back?
Read Parts 1 and 3 of this aricle series here:
A Short History of Legal Drafting: How modern legal language evolved to what it is today
You can read Part 2 of this series here: http://blog.contractroom.com/a-short-history-of-legal-drafting-part-2 .
Leverage contractual data to continually improve your manufacturing processes
There has been a lot of discussion about how new technologies such as online negotiation and contract management software are changing the process of getting deals done - either from a legal, sales or procurement perspective. Most of this has focused on how it’s accelerating the process and making it more streamlined.
The arguments for and against standardizing contractual language
It seems everyone in the contracting world has an opinion about how a contract should be drafted. We recently published an article by Seattle Lawyer Jordan Couch, “The 3 Rules of Contract Drafting” - http://blog.contractroom.com/the-3-rules-of-contract-drafting. This article attracted more visitors and comments than most articles posted on our blog. While many readers agreed that Jordan Couch’s rules were good guiding principles, many offered alternative opinions similar to that of Contract Manager, Andrew Milchem from Milchem Group in Adelaide Australia. He posted this comment on the IACCM Group on LinkedIn for Contract & Commercial Management professionals:
How contract lifecycle management software can help reduce risks in negotiation!
Music, ants and contracts seem worlds apart. However. recently I listened to an NPR ted talk where Professor Deborah Gordon (http://web.stanford.edu/~dmgordon/), a Stanford University professor, talks about how music and ants are related. You can listen to this NPR podcast here: http://www.npr.org/player/v2/mediaPlayer.html?action=1&t=3&islist=true&id=57&d=04-24-2015 .
Defining a corporate IT strategy can be one of the most difficult feats undertaken by corporate managers today. The IT landscape is continually changing with new software and capabilities emerging all the time. Picking one that is right for your business and the manner in which you leverage your software can mean the difference between corporate success with high productivity and efficiency, and failure due to wasted time and resources. In order to properly plan your IT corporate strategy, you need to first assess your current situation and decide whether you are wired, tired, or expired.
'No one ever gets fired for buying IBM’ is a well-known phrase. This brilliant branding tactic suggested that choosing the larger, more established option, was the right decision for a corporation, not because of any intrinsic quality but because it's was the industry standard. However, is this really the truth today?
The rise of predictive agreementTM
Our friends at LegalTrek (https://legaltrek.com) have created a fun infographic commenting on current attitudes towards legal technology today and the future of law practice. What are your thoughts on their depiction of this industry?
Deal desks for sales teams are found throughout many industries and can range in size and complexity. Some examples include those for enterprise technology sales and more complicated manufacturing deals.
What important lessons about negotiation and negotiation strategies can we learn from the signing of the Treaty of Ghent on Christmas Eve in 1814 (one of the famous negotiations in history)?
In our increasingly technological world contracts are becoming more prevalent and more complicated. Because it often isn’t practical or necessary to hire lawyers, many of these contracts are being written by business owners and their employees. How well they write those contracts can determine the survival and success of the business. With that in mind, these three rules of contract drafting can help you ensure that your contracts will protect your interests and avoid costly disputes.
Where does one start when trying to select the right corporate software to achieve a goal or fulfill a need within a business? There are currently so many different corporate software options with products changing and new offerings coming to market daily. As a corporate manager, it can be difficult, and even a daunting task to evaluate which software has the right functionality, the right price, and the right model to fit your business while trying to avoid buyer’s remorse or realizing, after completing an expensive implementation, that another product does exactly what you want it to do.
We have all seen the headlines, each week it seems like another major business’s reputation is at stake due to a data breach of some kind, costing thousands of customers their personal information. While credit monitoring and other services for customers can help bring back customer confidence, the fact that a modern major business can be so vulnerable to cyber-attacks and that cybersecurity is such an issue is enough to make any board member or CEO lose sleep at night.
Switch Tracking is a pattern in conversations where one person’s reaction to feedback from the other changes the topic of conversation. Two people having a conversation start to talk about two different things. The concept of Switch Tracking was recently considered on NPR’s Podcast “The Hidden Brain”. This excellent podcast can be listened to here:
When I hear the word hacking, I imagine someone chopping or hoeing into something roughly. Or, I think about a software nerd breaking through internet firewalls to steal data or implant a virus (not the human kind, but potentially even more devastating).
How the new wave of contract management software is reducing time spent negotiating
Is it possible to use data analytics and clause standards to make the contract negotiation process more efficient? Certainly there are situations where standard contracts are routinely used and it’s undeniable that this saves time and money. For example, imagine how much longer standard real-estate processes would take if each time an agreement had to be drafted by scratch.
Current contract management processes are lacking proper rules and controls. Why is that a bad thing? Well, serious consequences typically arise from lack of oversight during the negotiation phase or mismanagement of contract commitments after execution.
A track changes tool with the following features:
- Tracks changes without requiring you to remember to turn track changes on;
- Provides a format for viewing changes that is easily decipherable;
- Properly formats and paginates documents which incorporate changes;
- Automatically mark-ups all changes made by external parties even when those parties have taken the document offline and made changes to it without using the “track changes” function i.e. no document comparison is required.
- Allows for multiple external parties to make changes to a document at the same time and properly incorporates and tracks these changes upon their return.
Using track changes with a word processor
Where only one or two people are involved this process is workable. However, track changes is clunky and requires an in depth knowledge of word to properly use all the features available in this outdated tool.
Using track changes with multiple parties
Deciphering changes that have been made becomes even more difficult when external parties (i.e., counterparties) are involved. They may take your version of the document, make their corrections and send the document back with their changes purportedly marked. But they also may fail to properly mark-up all corrections.
The only way of knowing for sure what changes have been made is to run a document comparison. However, formatting and pagination errors generated in this process can be headache inducing and not all word processor software (e.g. Mac Pages) allows you to do this. Also, having to do so each time a version is sent back to you is burdensome. This is particularly so when multiple external parties are sending back different marked-up versions of the same original simultaneously. It is also easy to lose important data such as details of which changes were made by whom at which times.
This process is expired!
It may be a slight exaggeration to claim e-Discovery could ever really be easy. The tremendous amount of information created and stored electronically makes complying with rules of discovery in civil litigation a challenge. And that is never easy. But avoiding court sanctions and penalties for non-compliance — not to mention the staggering cost of collecting and reviewing the data — is the goal of any legal team, and with the right technology tools, managing the e-Discovery process is as easy as it can be.
Compliance is expensive and time consuming—keep abreast of regulations can be a full-time job in and of itself, let alone ensuring your company is in compliance. Can automated systems keep your firm in compliance? Absolutely. Whether you work in a highly regulated industry or simply want to ensure your team is using the most up-to-date and legally solid contracts, automated tools can eliminate errors and breaches.
Manage and Capture Your Unstructured Data!
In 2012, IDC conducted research on the digital universe in 2020. Based on the outcomes of that research, IDC estimates the world’s information is doubling every two years. By 2020, the world will generate 40 exabytes of data, a 40-fold increase from 2010! However, almost all of the current (approx. 90%) data is considered unstructured.
There is a trend we’ve seen building over the last few years, and we think it’s one whose time has come. It’s the rise of operations within in-house legal departments. It’s an understanding that applying sound business practices to legal operations not only increases efficiency, it helps the company’s bottom line.
If you have some concerns about your business’ contracting practices, you are not alone. Huron Consulting Group, conducted a survey with legal technology professionals, and more than half (57%) of the respondents said they are concerned about their company’s contract management procedures.
Most general counsel and procurement officers would probably agree that collaboration in contract negotiations is a challenge even when all parties are in the same room. So what happens in our virtual world where the new normal is that people are spread across multiple locations and time zones? What does virtual collaboration look like?
At ContractRoom, our mission is to make contracting easy and efficient. I recently came across an article by Cindy Cox in Inside Counsel about making the contracting process more efficient. The article, Contracting efficiency for your legal department in 3 easy steps, is a good read. And Cox’s advice dovetails perfectly with what ContractRoom offers.
As a business leader, you know you can’t control every aspect of your business. That’s why you hire good people. However, there are some things you should be able to control, and your contracts should be at the top of that list. So often, though, drafting contracts quickly spirals out of control—the process become unwieldy and it’s impossible to follow all the changes and revisions to the content.
Have you ever uttered the words painless – or better yet, happy – and contracting in the same sentence? Probably not, and you wouldn’t be alone. Even the savviest business and legal minds know that getting to a signed contract is a tedious, friction-oriented process. Additionally, the legal landscape is constantly evolving, meaning that business owners, corporate execs and their legal counsel (GCs) need stay current with the regulatory environment as well as staying on top of current industry trends and emerging technologies. Sound painful?… Doesn’t have to be.
Collaborative editing tools for agreements/contracts (also, referred to as “redlining”) have been used for decades by contract negotiators (both attorneys and business people). The question is, are the current tools really suitable? Redlining has all the appearances of a wonderful collaboration tool, letting people see exactly what changes the other party is proposing and accepting or rejecting them. Therefore, on the surface, the answer may be, “Yes”. However, looks can be deceiving… and after reading on, you’ll probably quickly change your answer to, “No Way”.
It’s Time to Create a Contracting Resolution/Revolution… with the right way to collaborate, contract & comply.
Had to share an email received this past weekend as an example of how the message of "happy contracting" is beginning to spread... We've had a huge uptick in our inbound traffic from potential users/customers expressing interest in our solution — which is not only a new way of contracting, but the best way for high-volume business-to-business transactions.
Late-January is still plenty early to make a New Year's Resolution. How about resolving to end the monkey business with contracts? That’s right, if you’re like us, then you probably want to stop all the nonsense involved in the current contracting process and make it more pleasant—or at least painless—for everyone involved.
ContractRoom launches new corporate website... major upgrade to look and feel.
We’re pleased to announce the release of our revamped corporate website, which has a totally new look and feel.
From their PR release, "53 Cloud Companies that Matter in 2014"... and "the Business Intelligence Group’s Stratus Award winners represent all that is right in the Cloud"
ContractRoom is excited to share that COO, Peter Thomson's, article, "Technology can boost smarter collaboration if you understand the process" is featured in IACCM's Contracting Excellence newsletter.
Recently, the CIO of a large media company said he could only use software that was hosted on his company’s servers (this is called a “client server” system). When asked why, he said he had to follow his company’s “security policy”.
In Wired magazine's most recent issue (October 2013), Ev Williams, the founder of enormously huge internet successes Twitter and Blogger, reveals the secret formula for getting rich online.
Holy Grail versus Paper Trail:
Over the past 12 months, we have spoken to a lot of businesspeople, from the C-level suite, to the sales front line, to the legal team. Everyone feels the pain of the contracting process. And what is the basis of this pain? Trying to control paper.
ContractRoom Co-Founder & CFO, Peter Thomson shares solid advice for anyone trying to raise start-up money from friends and family in his recent post in StartUp America's blog. Click here to read now, or continue reading below.
After reading, Erik Sherman’s piece: “Trendy Start-ups are Hot – Until They’re Not” in Inc. Magazine (1), I agree that entrepreneurs should “consider a B2B play” as suggested by the writer.
See "Pushing Through the Tough Stuff" by Inc. Magazine's Rene Siegel. She talks about how to get started when you're stuck or can't seem to tackle business challenges. What helps you get through making the tough client, employee or vendor call?
While price is still high on a buyer's wish list, read "6 Things Every Customer Wants" by Geoffrey James, Inc. Magazine. You'll be surprised to find that a little homework, some creativity, clear communication and responsiveness will go a long way when negotiating with a buyer and closing the deal. What do you think is most important: Preparation, Simplicity, Creativity, Loyalty, Accessibility, or Accountability? What do you think buyers really want?
Great article on Venturebeat by Jeetu Patel. The ABCs of Enterprise SaaS demonstrates how the enterprise user wins with an easy-to-use and implement solution, simple front end, and a value proposition in favor of the user, not the vendor. Click on the link to read how enterprise SaaS solutions like ContractRoom are transforming the enterprise software market and user experience. The ABCs of Enterprise SaaS.
Check out this blog from TechCrunch about SaaS software solutions like ContractRoom fueling worldwide 2013 software growth ... to $59 Billion USD for SaaS solutions alone! Click on the blue link for the full story Forrester: SaaS And Data-Driven “Smart” Apps Fueling Worldwide Software Growth in 2013.